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DSL Broadband
Netlink Solutions Limited have, from the start of the broadband program, offered the most competitive pricing and flexibility, while maintaining core standards for performance.
We offer all flavors of broadband plus include the following features free of charge, and guarantee no hidden charges.
Typical applications for broadband that we have implemented and maintain include VOIP (Voice over IP), VPN for remote office connections or home workers to securely link into the head office network, simple mail and WEB access and internal mail and WEB servers where clients travel along your ADSL line to reach your internal servers.
If you would like to know if you can get Netlink broadband please complete the Availability Checker for an immediate check.
Included with ALL DSL Services
How Broadband Works
512K 50:1 ContentionIdeal for home users with one or more machines or light business users. Still a high quality connection with full support and no minimum contract.
512K 20:1 ContentionIdeal for the small business or heavy home user with no download limits or blocked ports. Gaming or high speed downloads at a sensible price.
1MB 20:1 ContentionIdeal for any size business with no download limits or blocked ports. Business solutions may require multiple bonded lines for higher bandwidth requirements.
2MB 20:1 ContentionSuitable for high bandwidth requirements such as large file transfer or multiple end users. This is a 2MB 20:1 contended service.
What is ADSL?ADSL (Asymmetric Digital Subscriber Line) provides high-speed Internet access using regular copper telephone lines. It works by splitting your existing telephone line signal into two frequency ranges, one for normal voice calls and the other for data. The asymmetric nature of the line means that data can travel faster downstream (from the Internet to the user) than upstream (from the user to the Internet). This makes it particularly suitable for applications where customers expect to receive more data than they transmit; such as for web browsing, particularly web sites containing large images or audio/video files.What are the benefits of Netlink Solutions ADSL?The speed - the connection is up to ten times faster than a normal modem connection. The access is .always on. . no need to dial up every time you want to connect to the Internet. A fixed price for Internet access . all you pay is the Netlink Solutions ADSL monthly charge and your normal BT line rental and voice-call charges. Leaves your phone line free . you can be online and still receive normal phone or fax calls.Why should I choose Netlink Solutions Internet?At Netlink Solutions Internet we focus on quality support as well as excellent connectivity. If you do require any technical assistance, our fully trained and highly experienced support teams are ready and waiting to take your call, 24 hours a day, 7 days a week. Our network infrastructure has recently been upgraded with new hardware and more bandwidth.Is Netlink Solutions ADSL available in my area?Your local phone exchange needs to be ADSL equipped and you need to be a minimum distance from the exchange. Your phone line needs to pass a BT test.What if I do not have a BT phone line? Can I still get Netlink Solutions ADSL?We regret that you will not be able to get Netlink Solutions ADSL unless you have a BT phone line.Will I need to change my phone number?It is highly unlikely that you will need to change your phone number. In the rare case that BT need to do this you will be informed.I already have an ADSL service with another ISP; can I change it over to Netlink Solutions ADSL?Yes, and you may also be able to use your existing ADSL modem.Can I still use my phone as normal?Yes, however, your in-use phone sockets will each need to be fitted with a micro-filter that separates voice traffic from ADSL. Your phone can be used at the same time as your Internet connection. Please note that you will still have to pay BT separately for any voice calls and your line rental.Will I still be able to use Call Waiting and my other BT services?Yes, all the BT Select services will work as normal. However, if you have a burglar alarm that is monitored via your phone line, this may be affected. You will need to check this with BT.Can I have Netlink Solutions ADSL installed on my ISDN2 or Home/Business Highway line?You will need to ask BT to change your ISDN line to a standard analogue (PSTN) line before ADSL can be activated. You may be subject to a charge by BT for this. It is important that you check to see if ADSL is available in your area before asking BT to make the change to your phone line.Is there anything I can.t do on Netlink Solutions ADSL that I can do on my normal analogue modem connection?You can do everything you did before via your modem connection but now it will be a FASTER and more pleasant experience. You will be able to rapidly download music and programs that you previously had to wait for. And, you don.t have to worry about how long you are online, as you are paying a fixed charge.Is there a limit to how much I can upload and download on ADSL?There are no limits to the amount of data you can upload or download.Will I be able to keep my current e-mail address I have with you?If you are an existing Netlink Solutions Internet customer, you will not have to change your e-mail address.What happens to my ADSL connection if I move house?Provided that your new phone line is suitable for ADSL, you will need to pay an installation fee to have that line enabled and the service will carry on as normal. Netlink Solutions Internet will endeavour to make your connectivity move as smooth as possible.What if I want to cancel my ADSL Account?Your Netlink Solutions ADSL service has a twelve-month service term. You may cancel anytime you wish following the first twelve months, subject to one month.s notice. All you will need to do is call Customer Services on 0870 741 0902 between 9am and 6pm, Monday to Friday.What is the speed of Netlink Solutions ADSL?With an ADSL connection you can get download speeds of up to 2MB (2048Kb) per second. This is fourty times the speed of a standard 56Kb modem. Upload speed is up to 256Kb per second, which equates to five times the speed of a standard modem. Speed of data transfer can vary, and is affected by issues such as the speed and availability of the Internet server sending the data to you.Can I have Netlink Solutions ADSL from any available phone socket in my house?Yes, but you will need to install a micro-filter to each phone socket you use.I still have questions about Netlink Solutions ADSL who should I call?If you have any more queries do not hesitate to give our customer services team a call on 0870 741 0902 anytime, 7 days a week.How long does it take to get ADSL?Netlink Solutions Internet can get you up and running in as little as 5 days! We are currently able to have ADSL installed in around 5 working days from the receipt of your order.What does it mean by self-install?In the past, ADSL services have been configured and installed by an engineer who would have to visit your home or place of work. Self-install means that you do the install and configure the ADSL modem on your machine yourself and no visit by an engineer is required. Your phone line is enabled remotely at your local exchange. Netlink Solutions Internet has selected hardware that makes it as easy as possible to get you up and running with no problems. And remember, you can count on the same excellent support 24 x 7 that you are accustomed to with Netlink Solutions.How do I install Netlink Solutions ADSL?After you have completed the sign up process you will be sent an e-mail confirming your order. After the checks on your line are completed we will send you a further e-mail informing you of the date when the service is to be enabled. Included with this e-mail are full installation instructions for our supported modems and micro-filters.What is a dynamic IP address?Every device connected to the Internet needs a numeric IP address. These numbers make it possible to route information like website data to your machine. It serves a similar function as your postcode does for your mail. Netlink Solutions Internet provides dynamic IP addressing for its ADSL service. A dynamic IP address may be different each time you reconnect to the service. These IPs are distributed from a pool maintained on our servers. We will maintain at least enough addresses in the pool to correspond to the total number of customers that are subscribed to the service.Can I have a static IP address?We provide unlimited static IP Address's as standard at no extra cost.Are any ports blocked?No restrictions are placed on ports or any individual Internet services.Can I connect a number of computers to the Netlink Solutions ADSL service?The Netlink Solutions ADSL service allows as many machines as you wish to connect and use the ADSL line at the same time.What is contention?Contention, usually described in terms of a ratio, represents how much your available bandwidth is shared with other ADSL users. For Netlink Solutions ADSL, the contention ratio is 50:1 or 20:1, meaning that there are 512kbps of download bandwidth available for every 50 users or 20 users depending on service selected. It does not mean that every time a new ADSL user is added to your local exchange, your connection will slow down. Contention represents aggregation across the entire BT DSL network. As most people.s connections are idle most of the time (reading web pages does not consume bandwidth once the page has been downloaded), there is generally enough bandwidth available to deliver data as fast as your connection can go.What do I need to have to be able to get ADSL?A BT phone line Your local Exchange needs to be ADSL enabled, your phone line needs to pass a line quality test, and PC or a Mac with a USB port or ethernet port.What is a micro-filter?A micro-filter (sometimes called a splitter) is used to prevent the two frequency ranges used for voice/fax calls and Internet traffic from conflicting. Any conflicts between the two ranges would prevent the use of the telephone when accessing the Internet. A micro-filter is effectively a barrier between the two frequency ranges. You will need to connect a micro-filter to all of the telephone sockets that are in use, including the one connected to your ADSL modem. You will need to connect a micro-filter to all of the telephone sockets that are in use, including the one connected to your ADSL modem. Please note that because of technical limitations, telephone lines are only capable of supporting a maximum of 4 micro-filters. Micro-filters are required to split the telephone line into two frequencies to support ADSL and voice. The micro-filter provides two sockets . one for your telephone, and one for the ADSL modem. A micro-filter is required for every phone socket connected to the line with the ADSL service installed; otherwise you may experience interference on your voice calls.Can I use my own ADSL modem or do I have to use the one supplied by Netlink Solutions Internet?You can attach any BT approved ADSL modem or router to the service.Can I use an ADSL router instead of a modem?There are a number of products that combine an ADSL modem with an Ethernet hub/router, which will work.Can I run a web or mail server?Due to its asymmetric nature, ADSL is not the ideal connection method for running servers. However, there are no service restrictions, so running a computer with a web or mail server is possible. We are happy to assist with configuration of these servers.If I use my own equipment, do I need any special settings?Depending on the equipment you use, you may be required to enter settings for the ADSL service. These settings are: Connection Type: PPPoA or RFC2364 VPI: 0 VCI: 38 Encapsulation: VCMUX or VC based (Not LLC based) Bitrate: VBR or UBR (variable/unspecified, not constant)Do you supply modems and routers?Yes, we can supply out of the box ready to go modems and routers for ADSL fully pre-configured by our support team.Contact Sales* Indicates a required piece of information. |
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To check if your exchange and phone can support Netlink ADSL, please complete the Related Info
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